I was first introduced to Dena 6 years ago when my company was sold and I needed personal health insurance. I asked our HR person to recommend someone who “would take care of me” and she connected me with Dena who was able to get me the same coverage without missing a beat. This year I wanted to migrate to Medicare and only thought of Dena to help me through the process. As a matter of fact she reached out to me before I actually called her! SHE WAS FANTASTIC! Dena listened to all my concerns and wishlist for Medicare plus all the other policies I’d want to ensure great coverage for me and my spouse (supplemental, Rx, etc). Dena found perfect fits for both me and my spouse (not always the same company depending on our specific needs), recommended certain coverages I hadn’t even thought of and all at very favorable premiums. She took the time to listen and explain over several conversations and handled virtually every aspect in getting us covered.
I was very impressed with her knowledge of both coverages and the system. I was very very glad I had Dena to take us through this. I use her for all my health insurance needs including coverage when I leave the country. I have recommended her to friends who have also been delighted.
- Jeff C.
It has been less than 1 year since I signed up for healthcare coverage with Dena and I am totally satisfied with her services. When I needed information from my doctors regarding my claims, it is Dena who made the numerous calls requested the required documentation for my claim(s) and it was Dena who followed up time and time again to make sure my doctors sent the documentation required so that my claims could be processed in a timely manner. Her commitment to outstanding customer service goes above and beyond anything that I would normally expect. She took the stress of dealing with my claims away from me and made it her mission to make sure I was taken care of and I would highly recommend her to anyone who is looking for healthcare coverage.
- Norman G.
Dena is knowledgeable in every aspect of health care insurance. My family and I have had more than one occasion to interact with Dena professionally and each time she has given full attention to the detail of our needs no matter how small or how complicated. She explains each part of the process and is willing to guide and advise when needed. She works to match each client to the product best suited to their individual needs and not sell anything unnecessary. She is easily accessible and always pleasant to work with. I highly recommended Dena every chance I get and will continue to do so. She is truly a dedicated professional willing to go above and beyond the normal scope of her job.
- Katheryn M.
No one knows individual health insurance better than Dena! Dena understands the value of a good health plan and how to make sure that you are getting the most from the plan you choose. If you aren't talking to Dena when you buy an Individual health insurance policy, you are talking to the best and the most knowledgeable. In addition, Dena provides service after the sale. You don't have to worry about Dena helping you throughout the year as you navigate your health insurance. She will be with you every step of the way!
- Jim S.
Dena is top notch. She really is the epitomy of customer service. Dena is intelligent, extremely knowledgeable in her field, and genuinely cares about you and your needs. She understands your personal situation and finds the best product to fit your needs and budget. She has done a great job for me in my situation.
- David S.